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The term “Konzelmann Vineyards Inc.” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Canada.
You must be 19 years of age or older, to order or receive alcoholic beverages from Konzelmann Vineyards Inc. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 19 years of age or older who is not intoxicated). Wines purchased from Konzelmann Vineyards Inc. are not for resale, and are for personal consumption only. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 19, Konzelmann Estate Winery will prosecute you to the full extent allowable by law. If the person receiving the wine is unable to produce appropriate ID, our couriers will be unable to leave your requested package.
Credit Card Charges
Orders are by credit card only. We accept Visa, MasterCard, and American Express.
No minimum purchase is required.
- All wines are offered subject to availability at the time your order is received. Should a product be sold out when your order is received our liability is limited to refunding your payment for the unavailable product.
- Shipping, delivery charges, and discounts may not appear on your purchase or may be calculated on location or size of the purchase. Please be aware that you are responsible for covering any additional costs in relation to your order that apply.
- All transactions are done over a secure Internet server that utilizes SSL (Secure Socket Layering) technology.
- Certain customs, duty regulations and trade agreements prevent us from shipping across international borders.
- Courier and delivery services are instructed to not deliver wine shipments unless the person signing for the order shows proof that they are least 19 years of age. They will not deliver the wine to any visibly intoxicated person, or individuals suspected to be under legal drinking age.
- We strive to fulfill orders and online inquires in a reasonable timeframe, allow ample time for your order to be fulfilled which is typically 3-5 business days or more after confirmation. Expect further delays during holidays which may be up 7-14 business days after ordering.
Wine is a Delicate Commodity
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Konzelmann Vineyards Inc. is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.
Active Collection of Personal Information
To access or take advantage of certain features of the site, we may request that you provide personal information. “Personal Information” is information about you that is associated with your name or identity, such as, name, mailing address, e-mail address, credit or debit card account number, birth date, telephone number, or purchase information. Personal Information may also include “Demographic Information,” such as your gender, marital status, salary, purchasing habits, or similar information. Personal Information may be requested and collected at various locations and on various forms on the site, including but not limited to: registration forms for newsletters and other e-mail communications; registration for membership to the site; registration for participation in contests, sweepstakes, auctions, surveys or other promotions that may be offered on the site; when you submit an inquiry via the site; when you submit an order for wine or other products; or when you communicate or otherwise interact with us via the site. You may always elect not to submit Personal Information, however, as a result, you may not be able to access certain of the site’s features and functionality.
We may also provide you opportunities to submit Personal Information about other individuals. For instance, you may choose to send a notice through the site to a friend regarding content offered by the site. We will not use the Personal Information of these individuals for any other purpose unless we disclose otherwise at the time you provide the information.
If you have registered as a member, you may update or modify some of the information that you actively provided through the site, including your e-mail marketing preferences, by logging into your member account. In addition, you may deactivate your member account.
Agreement to International Information Transfers
The site is operated in Canada. If you are located in the European Union, the United States or elsewhere outside of Canada, please be aware that any information you provide to us will be transferred to Canada. By using any of the site or providing information to Konzelmann Estate Winery, you fully understand and consent to the transfer, collection, storage and processing of the information in Canada. In addition, you fully understand and consent to the transfer, collection, storage and processing of the information outside of Canada by Konzelmann Estate Winery to service providers located outside of Canada.